Terms of Service

Effective Date: December 9, 2024

Welcome to Sim Tay's Freelancing Services! By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. If you do not agree with these terms, please refrain from using our website or services.

1. Acceptance of Terms

By using Sim Tay's Freelancing Services, you acknowledge that you have read, understood, and agreed to these Terms of Service, along with our [Privacy Policy]. These terms govern your use of our website and services.

2. Services Offered

Sim Tay's Freelancing Services provides customer service, virtual assistance, graphic design, transcription, website building, quality analyst and social media management services.

Services may be added or removed at any time without prior notice.

3. Eligibility

You must be at least 18 years old or have parental/guardian consent to use our services. By accessing our website, you confirm that you meet this requirement.

4. Cookies and Data Collection

  • Our website uses cookies to enhance your browsing experience, analyze website traffic, and improve our services.

  • By using our website, you consent to the use of cookies in accordance with our [Privacy Policy].

  • You can disable cookies in your browser settings; however, this may affect the functionality of our website.

5. User Conduct

When using our website or services, you agree to:

  • Provide accurate and complete information during the ordering or inquiry process.

  • Not engage in activities that harm or disrupt our website or services.

  • Refrain from using our services for illegal or unethical purposes.

6. Payments and Refunds

  • All payments must be made upfront unless otherwise agreed upon in writing.

  • Payments are non-refundable unless the service cannot be delivered due to an issue on our end.

  • Any disputes regarding payments must be raised within 14 days of the transaction.

7. Delivery of Services

  • Turnaround times will be discussed and agreed upon for each project.

  • Revisions are included where applicable, as outlined in individual service agreements.

8. Intellectual Property

  • All custom work provided by Sim Tay's Freelancing Services remains the intellectual property of the client after full payment is received.

9. Limitation of Liability

Sim Tay's Freelancing Services is not responsible for any damages arising from the use of our website or services, including but not limited to direct, indirect, or incidental damages.

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective upon posting to this page. Your continued use of our website or services constitutes acceptance of the updated terms.

11. Contact Us

If you have any questions about these Terms of Service, please contact us at simtaysfreelancing1@gmail.com.

12. Disclaimer

The services provided by Sim Tay's Freelancing Services are offered "as-is" without warranties of any kind, either expressed or implied. We make no guarantees about the accuracy, reliability, or suitability of our services for your specific needs. The client assumes full responsibility for the use of any deliverables or advice provided.

By using Sim Tay's Freelancing Services, you agree to these terms. Thank you for choosing us to support your goals!